Loyalty Program
We truly value our customers and want you to feel special! Our goal is to make every shopping experience in our e-store not only beneficial but also pleasant, intriguing, and full of positive emotions. That's why we've created an exclusive loyalty program - Seduction Points!
What are Seduction Points?
It's our way of showing appreciation and thanking you for choosing us. For every purchase, referral, or even just a visit, you earn points - little playful kisses that accumulate in your registered account, waiting to be used!
What can you do with Seduction Points?
You can collect these kisses-points or exchange them for various discounts and gifts:
- Purchase discount coupons.
- Get FREE delivery.
- Claim a special FREE gift.
- Reach a higher membership level and earn even more points for your purchases and actions!
Why refer friends?
You share your special link with a friend. Your friend gets a 10% discount on their purchase, and you instantly receive a 5 EUR discount coupon once your friend completes their order. It's a WIN-WIN for everyone!
Click the 🎁 GIFT icon in the bottom left corner to find out more!
Loyalty VIP Levels
Curiosity
First level: from 0 points. No points multiplier is applied.
Intrigue
Second level: from 2500 points. Points earned are multiplied by 1.1
Flirt
Third level: from 7500 points. Points earned are multiplied by 1.2
Seduction
Fourth level: from 15000 points. Points earned are multiplied by 1.5
Passion
Fifth level: from 30000 points. Points earned are multiplied by 2
Questions - Answers
Does exchanging Seduction points for discounts and prizes reduce my VIP membership level?
Does exchanging Seduction points for discounts and prizes reduce my VIP membership level?
No, exchanging Seduction points for discounts or gifts does not reduce your VIP membership level. The loyalty level is calculated based on all points accumulated to date, so exchanging them for discounts or gifts has no impact on your VIP status.
How long are discount coupons, acquired with Seduction points, valid?
How long are discount coupons, acquired with Seduction points, valid?
Typically, discount or free shipping coupons are valid for 1 month from the date of their exchange. Of course, the validity period may differ or change depending on the coupon type or purpose. You can check the validity period of your discount coupons in your loyalty program account under "My Discounts".
How do VIP membership level point multipliers work?
How do VIP membership level point multipliers work?
We would like to note that the VIP membership level point multiplier applies only to newly acquired points. Point multipliers work in such a way that upon reaching a certain VIP level, all accumulated points are multiplied by the specified coefficient for that level. For example, you have reached the "Flirt" level and placed an order with a total amount of 100 euros. Normally, 3 Seduction points are awarded for 1 euro, so this would total 300 points. However, your points are multiplied by the VIP "Flirt" level coefficient of 1.2, so you will receive 360 Seduction points.
Why has my Seduction point balance decreased?
Why has my Seduction point balance decreased?
The amount of Seduction points can decrease for several reasons:
- When points are exchanged for discount coupons or gifts, your current point balance decreases, but the total number of points received over time remains unchanged.
- If you made a product return, your point balance decreases based on the returned amount and the point multiplier. The total number of points received over time also decreases, as it is considered that the entire or partial purchase did not occur.
- In certain cases, the store administrator may reduce the number of points if there are objective reasons. In such a case, the client is informed.
If you believe that points were deducted incorrectly or were not credited due to a technical error, please contact our customer service team.
